How To Handle Claims and Insurance With Auto Movers
During vehicle relocation, accidents or natural disasters may damage a car, but insurance can make it easy to cover costs. Many shipping companies have sufficient coverage, but confirming coverage limits and exceptions before shipment is beneficial. Here are some ways to handle claims and insurance with auto movers:
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Ask About the Mover’s Coverage
Vehicle shipping insurance helps protect your car during transportation and can cover most damages that occur between pickup and delivery. Experienced auto moving companies usually provide primary insurance for all vehicles in a shipment. Policies can cover damages, theft, or loss during the service period.
Before the vehicle relocation process begins, ask your mover about their insurance policy. Some cargo insurance sets limits or coverage exceptions, such as personal items left in a car during transport. You can request a certificate of insurance to verify your transporter’s insurer, coverage limits, and policy period. To confirm whether the policy is valid and has not expired, check the name on the certificate with the company you are working with. If the transporter’s policy limits do not match the value of your car, additional insurance may be available.
Inspect Your Vehicle Before Shipping
Inspecting your car and taking photos from all angles helps document your vehicle’s condition before shipment. If there are dents, marks, or scratches, take pictures of them for comparison upon delivery. Some transporters may also take photographs for their business records. Any damage should also be reported on the Bill of Lading, which is a required service contract. Clearly documenting the car’s condition helps support potential insurance claims after delivery.
Check Your Car After Delivery
When your car arrives, check it for new damage before signing the delivery form and accepting the vehicle. To simplify the process, compare your delivered automobile with the photos you took during pickup. If you notice any new damage, take pictures and send them to the auto movers immediately. Check for missing parts like license plates because items may fall off during transport. You can also note condition changes on the Bill of Lading, which must be signed at delivery, and request to keep a copy for yourself.
File a Claim Right Away
If you notice that your car has sustained damage, call or email your auto movers to inform them of the issue. When filing a claim, provide key documents, including:
- The Bill of Lading
- Before and after photos
- A damage report describing the damage in detail
- Documents that verify the vehicle’s value
- A claim letter
Movers may ask that you submit your claim via email or through an online portal. After sending the necessary documents, record your claim number so you can track the status of your compensation. Keep copies of all submitted documents for your records or to refer to them later.
Get Quality Vehicle Relocation Services Today
To receive the compensation you deserve if your car is damaged during shipping, inspect and document your vehicle before pickup and after drop off. Experienced auto movers should be insured to help you cover the costs. Call an insured shipping company today to move your car from one state to another.
